The public sector

With NovuDialog organizations in the public sector create secure and accessible forms, which they can quickly optimize based on citizen feedback.

Keep an overview

keep an overview while you maintain many forms.

Accessibility

Comply to the WCAG guidelines for digital accessibility.

Edit quickly and easily

Citizen feedback? Edit forms quickly, without having to code.

een webformulier van de overheid

Research shows: organizations owned by the Dutch government want more control over webforms.

A report by the Dutch national ombudsman (2019) shows that webforms of organizations in the public sector are often not perceived as user-friendly and that government agencies are often unable to quickly change their forms based on citizen feedback.

Read this blog
The tools to survey your forms.

Maintainability in forms

With the NovuDialog platform you keep an overview, even if you want to develop many forms. You easily make duplicates or a new integrations of forms for a white-label proposition or a promotion, after which you continue to manage and optimize these form duplicates and integrations efficiently.

Accessibility: zoom in, enlarge font, speak text, etc.

Accessiblity

Do you know that more than 71% of Dutch government websites are not digitally accessible to everyone? With NovuDialog you can create forms that meet the WCAG guidelines for digital accessibility. This means that you get forms that are accessible to everyone, including the elderly and people with disabilities.

Accessibility: zoom in, enlarge font, speak text, etc.
Edit online forms easily with NovuDialog

Edit forms quickly

Government organizations often fail to quickly change and optimize webforms based on for example citizen feedback.
The no-code editor of the NovuDialog platform offers a solution. In this online editor, changes can be made in the same way as in a CMS. Any authorized team member uses the editor to easily edit and optimize online forms.

Prototype of form

Prototypes

Organizations in the public sector are advised to involve citizens at an early stage of the development process of a new form. Working prototypes can be created quickly in the NovuDialog platform. This allows you to test your online forms for user-friendliness, clarity and applicability very early on.

Prototype of form
een webformulier voor de overheid

Research shows: organizations owned by the Dutch government want more control over webforms.

A report by the Dutch national ombudsman (2019) shows that webforms of organizations in the public sector are often not perceived as user-friendly and that government agencies are often unable to quickly change their forms based on citizen feedback.

Read this blog
Connection between form and back-office system

Connections

With Novudialog, each control in a form can be connected to an external service (api). Choose to use any datamodel you want. Ater that, connect every control in your forms with an external service (API). For example, create a connection with a service for calculation, address lookup, external data retrieval or a back-office system.

Secure online forms

Security

The NovuDialog platform is based on security by design. Security penetration tests are regularly performed. We can also connect to Single Sign On (for example DigiD), for forms in a secure environment. Data storage is not necessary. Due to this focus on security, you will get forms that meet the guidelines of the GDPR and the AVG.

Secure online forms
An online form in a chatbot

Ready for the future

Through continuous development of the NovuDialog platform, we ensure that your forms are ready for the future. NovuDialog offers support for the latest browsers and devices and is continuously tested for security and quality requirements.
We also take new channels into account, such as chatbots and speechbots.

Discover the possibilities

Want to discover how your organization can benefit from NovuDialog? Our team is ready to answer all your questions!