Research shows that organizations owned by the Dutch government want more control over webforms.
A report by the Dutch national ombudsman (2019) shows that webforms of organizations in the public sector are often not perceived as user-friendly and that government agencies are often unable to quickly change their forms based on citizen feedback.
Read this blog
Maintainability in forms
With the NovuDialog platform, you keep an overview even if you want to develop many forms. You can easily make duplicates or new integrations of forms for a white-label proposition or a promotion, after which you continue to manage and optimize these form duplicates and integrations efficiently.
Accessiblity
Did you know that more than 71% of Dutch government websites are not digitally accessible to everyone? With NovuDialog you can create forms that meet the WCAG guidelines for digital accessibility. This means that you get forms that are accessible to everyone, including the elderly and people with disabilities.
Edit forms quickly
Government organizations often fail to quickly change and optimize webforms based on, for example, citizen feedback.The no-code editor of the NovuDialog platform offers a solution. In this online editor, changes can be made in the same way as in a CMS. Any authorized team member uses the editor to easily edit and optimize online forms.
Prototypes
Organizations in the public sector are advised to involve citizens at an early stage of the development process of a new form. Working prototypes can be created quickly in the NovuDialog platform. This allows you to test your online forms for user-friendliness, clarity and applicability very early on.
Research shows that organizations owned by the Dutch government want more control over webforms.
A report by the Dutch national ombudsman (2019) shows that webforms of organizations in the public sector are often not perceived as user-friendly and that government agencies are often unable to quickly change their forms based on citizen feedback.
Read this blog
Connections
With Novudialog, each control in a form can be connected to an external service (API). Choose to use any datamodel you want. Ater that, connect every control in your forms with an external service (API). For example, create a connection with a service for calculation, address lookup, external data retrieval or a back office system.
Security
The NovuDialog platform is based on security by design. Security penetration tests are regularly performed. We can also connect to Single Sign On (for example DigiD), for forms in a secure environment. Data storage is not necessary. Due to this focus on security, you will get forms that comply with the GDPR.
Ready for the future
Through continuous development of the NovuDialog platform, we ensure that your forms are ready for the future. NovuDialog offers support for the latest browsers and devices and is continuously tested for security and quality requirements.
We also take new channels into account, such as chatbots and speechbots.
Discover the possibilities
Want to discover how your organization can benefit from NovuDialog? Our team is ready to answer all your questions!